I’ve worked hard over the last few years to build my listening skills. One of the key aspects of being a good listener is simply shutting up, and then once I learned how to do that, I had to learn how to stop using the time I wasn’t talking to formulate what I would say when I next spoke. It has taken a lot of discipline and patience with myself to just relax into listening when someone one else is talking.
I recently experienced a tough challenge to my ability to listen when a good friend of mine confessed to feeling lonely. I was surprised because they are someone I have identified as “a social butterfly,” regularly going to events with different people and maintaining many longtime friendships. I have even been a bit envious of this person’s social life in the past.
As I heard them talk about feeling like they don’t have anyone to confide in and they feel alone often, I had the urge to argue with them. They said they felt like they had no real friends and no one wanted to spend time with them. My mind immediately began assembling evidence to contradict their statements about being friendless.
I know from my own experience that being surrounded by others does not mean you aren’t lonely. In fact, the times I’ve felt the loneliest have been times I was with other people. I felt lonely when I was in grad school and it seemed everyone else was going to parties I wasn’t invited to; and when I was in college, I did get invited to a lot of parties but often felt lonely at them. So the proof my mind was gathering to invalidate my friend’s loneliness was irrelevant.
On top of that, arguing with someone when they are being vulnerable is never helpful. Telling a person who feels lonely that they are wrong to feel that way will make them feel more alone. Loneliness is about disconnection and being argued with disconnects us. I know this—but it took everything in me to sit quietly while my friend spoke and not point out what I perceived as the logical flaws in their thinking.
I struggled and floundered. A few times I noticed that when I was asking what I meant to be clarifying questions, the tone in my voice revealed that I wanted to be arguing. My voice took on the timbre of a prosecuting attorney—“Are you saying you have no one to talk to?” I wish I had said, “It sounds like you feel you have no one to talk to,” simply echoing back what they were saying to show understanding.
I had to keep reminding myself that my job wasn’t to show them that they aren’t actually alone but to listen and connect.
I’ve talked before about holding space. It means listening and offering support without judgment, without trying to fix the problem or situation. When we immediately go into fix-it mode, like I wanted to do, we invalidate the feelings of the speaker. In the case of loneliness, that would mean making them feel even lonelier.
This incident was a good reminder to me that holding space can be hard. It’s a skill that doesn’t come naturally to many people, and our society values problem-solvers, so even folks with good space-holding skills may not always think to use them.
Holding space for loneliness can help folks who are lonely feel more comfortable talking about it. When we immediately start trying to fix their loneliness, we shut down that conversation. In the case of my urge to argue with my lonely friend, arguing would certainly have had the opposite effect of connection. When someone feels lonely, proving them wrong is simply not helpful.
In trying to understand why I had such a hard time holding space for my lonely friend, I realized it’s because I often feel powerless around others’ loneliness. Because of my own experience being lonely, I know that simply being with someone else isn’t enough—although it’s a good start. Holding space means being with someone in a particular way: being open, not judging, and being present with vulnerability.
Note about loneliness: I talked about loneliness in my last newsletter. I mentioned Vivek Murthy’s assertion in Together: The Healing Power of Human Connection in a Sometimes Lonely World, that most of us feel lonely at some point but we tend to think we are the only person to ever feel alone.
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